Once you place an order with Grace Boutique, you will receive a confirmation email and SMS with your unique Order ID and details of the items purchased.
Orders can only be modified within 24 hours of placement. Please contact our support team at support@graceboutique.com immediately if you need to change sizes or items.
You can track your order by visiting the "My Orders" section in your account or by using the tracking link sent to your registered email address upon dispatch.
While we cannot guarantee restocks, you can use the "Notify Me" feature on the product page to get an alert if the item comes back in stock.
In rare cases, if an item fails our quality check or is out of stock, we may cancel the order. A full refund will be initiated immediately to your source account.
No, you can shop as a guest. However, creating an account helps you track orders, save addresses, and access exclusive Grace Boutique loyalty rewards.
Yes! At Grace Boutique, we specialize in custom fits. Select the "Custom Stitching" option on the product page and submit your measurements form.
A detailed size guide is available on every product page, located just above the size selection buttons. It includes bust, waist, and hip measurements.
Yes, most Grace Boutique outfits come with a 2-inch margin inside to allow for minor alterations if required in the future.
We recommend using a standard measuring tape. Measure the fullest part of your bust, your natural waistline, and the widest part of your hips.
Yes, we are inclusive! Many of our collections are available up to size 4XL, and we can also custom stitch specifically for your body type.
We accept all major Credit/Debit cards (Visa, Mastercard, Amex), Net Banking, UPI, and PayPal for international orders.
Yes, COD is available for domestic orders up to a value of $200 (or equivalent currency). A small handling fee may apply.
Do not worry. If the order was not generated, the amount will be automatically refunded to your source account within 5-7 business days.
You can enter your promo code at the checkout page in the "Apply Coupon" box. The discount will reflect immediately in your total.
No, the price you see at checkout is the final price. All taxes are included in the listed product price.
Absolutely. Grace Boutique uses 256-bit SSL encryption to ensure your personal and payment details are 100% secure.
We accept returns within 7 days of delivery. The product must be unused, unwashed, and have all original tags attached.
Go to "My Orders," select the order you wish to return, and click "Request Return." Our courier partner will pick it up within 2-3 days.
Once the product reaches our warehouse and passes the quality check, the refund will be processed within 5 business days.
Custom stitched or personalized items are made specifically for you and therefore cannot be returned or exchanged unless there is a manufacturing defect.
You can cancel your order from the "My Orders" section before it has been shipped. If shipped, you may refuse delivery.
Standard domestic shipping takes 3-7 business days. International shipping typically takes 10-15 business days.
Yes, Grace Boutique ships worldwide! Shipping charges will be calculated at checkout based on the destination and weight.
We offer FREE shipping on all domestic orders above a certain value. For international orders, standard carrier rates apply.
Please check the tracking link provided. If there is a significant delay, contact our support team, and we will escalate it with the courier partner.
We can update the address only if the order has not been dispatched. Please email us immediately at support@graceboutique.com.
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